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Privacy Policy

At Manlykicks, your privacy matters to us. This summary explains how we collect, use, share, and protect personal information when you browse our website, place an order, upload prescription information, or contact support.

Effective October 31, 2024
Updated May 19, 2026
Contact support@manlykicks.com

Information We Collect

Information you provide

Name, email, phone number, billing and shipping address, account details, order history, support messages, payment-related details, and promotion or survey information.

Information collected automatically

IP address, device and browser details, pages visited, clicks, shopping behavior, referral URLs, approximate location, cookie identifiers, pixels, tags, and similar technologies.

Prescription information Prescription details, lens preferences, PD, uploaded files, and prescription images are used to manufacture customized eyewear, fulfill your order, provide support, process returns or warranty requests, and maintain records where permitted by law. We do not sell prescription information or use it for targeted advertising.

How We Use Information

Orders and services

We use information to process payments, confirm orders, manufacture eyewear, ship purchases, provide returns, refunds, customer support, and maintain account or cart functionality.

Security and improvement

We use information to personalize the shopping experience, analyze website performance, prevent fraud, protect our platform, comply with legal obligations, and enforce our terms.

Marketing communications
With your consent or where permitted by law, we may send promotional emails, SMS messages, newsletters, product updates, or special offers. You may unsubscribe using the email link, reply STOP to SMS messages where applicable, or contact support@manlykicks.com. Transactional messages such as order confirmations and shipping updates may still be sent.

Sharing and Service Providers

We may share personal information with trusted providers and partners that help us operate our business and deliver services.

Examples of third parties
  • Payment processors and fraud prevention providers.
  • Shipping, fulfillment, logistics, and delivery partners.
  • Prescription processing, product customization, and eyewear manufacturing partners.
  • Customer support, email, SMS, website hosting, security, analytics, advertising, and social media partners.
  • Shipping protection and claims processing providers, including Seel where applicable.
Legal or business disclosures
We may disclose information when required by law, to protect our rights or property, to prevent fraud or illegal activity, or in connection with a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets. Publicly submitted content, such as reviews or comments, may be visible to other users.

Cookies, Analytics and Advertising

We use cookies, pixels, tags, web beacons, scripts, and similar technologies to operate and secure the website, remember preferences, maintain cart functionality, analyze traffic, personalize content, and support advertising.

Cookie categories
  • Strictly necessary cookies for core website function.
  • Performance cookies for measurement and improvement.
  • Functional cookies for preferences and personalization.
  • Targeting and social media cookies for relevant ads and integrations.
You may manage or disable cookies through your browser settings, although some website features may be affected.
Advertising and analytics partners
We may use services such as Meta Pixel, TikTok Pixel, Google Analytics, Google Ads, advertising networks, retargeting technologies, session replay, heatmap, or website performance tools. Certain advertising and analytics activities may be considered "selling," "sharing," or "targeted advertising" under applicable privacy laws.

Retention, Security and Transfers

Retention

We retain personal information only as long as necessary for orders, support, legal obligations, dispute resolution, fraud prevention, agreement enforcement, and business records.

Security and transfers

We maintain reasonable safeguards, but no online method is completely secure. Because we operate internationally, information may be processed or transferred outside your jurisdiction.

Your Choices and Rights

You may access, update, or correct certain account information, opt out of marketing, manage cookies, and submit privacy requests. We may verify your identity before processing certain requests.

State, California, Nevada, Virginia, Canada, EEA and UK rights
Depending on where you live, you may have rights to access, correct, delete, obtain a copy of, restrict, object to, or opt out of certain uses of personal information, including targeted advertising, sale, or sharing where applicable. EEA and UK users may also have rights to data portability, withdrawal of consent, and lodging a complaint with a supervisory authority.
Children, Do Not Track and accessibility
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Some browsers send Do Not Track signals, but there is no consistent industry standard for responding to them. If you need this policy in an alternative format, contact us.
Contact us If you have questions about this Privacy Policy, our privacy practices, or a privacy rights request, please contact MANLYKICKS at support@manlykicks.com.

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