PRESCRIPTION VERIFICATION
ONLY APPLICABLE TO US CUSTOMERS
To provide our customers with the best care and service, Manlykicks has implemented a verification system in compliance with the Fairness to Contact Lens Consumer Law (FCLCA) and regulations for US customers. Under the FCLCA, we are required to verify your contact lens prescription.
We offer two easy ways to verify your contact lens prescription during checkout:
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Upload Your Prescription Copy
You can provide us with a copy of your valid prescription from your eye care professional. Simply scan or take a clear photo of your written prescription. Once uploaded, we will keep the record on file, so you can check out any time without needing to re-upload. Note: providing an invalid or inaccurate prescription may lead to order cancellation. -
Submit Contact Information for Your Eye Care Professional / Optometrist / Optician
Provide the necessary information, including the name and phone number of your eye care professional.
We will reach out to your eye care professional to verify your prescription. Your eye care professional has eight business hours to respond (with the timeline extended to the next business day if it falls on a weekend or holiday). If we don’t receive a response within the required timeframe, the prescription is verified automatically, allowing us to proceed with processing and shipping your order.
E-mail us
How to Reach Us
- Email Support: For general inquiries, product information, or order assistance, please email us at manlykicks@gmail.com. We strive to respond to all emails within 48 hours on business days.
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WhatsApp Line: Need immediate assistance? Send a message to our customer service team on WhatsApp
- Live Chat: For quick responses, use our live chat feature on the website. Our support agents are available to help during business hours.
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