Returns & Refunds
Returns & Refunds
We want every Manlykicks customer to shop with confidence. Please read our return, refund, exchange, and warranty policy carefully before placing an order.
Terms of Purchase
By placing an order with Manlykicks, you agree to the following terms. These policies are designed to provide a clear understanding of our refund, return, exchange, and warranty procedures.
30-Day Return & Refund Policy
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return or refund.
To be eligible for a return or refund, your item must be in the same condition as received, unused, with tags, and in its original packaging. When submitting a return request, please provide our after-sales team with a receipt or proof of purchase by email.
Return Window
You may request a return or refund within 30 days after receiving your order.
Item Condition
Items must be unused, resalable, and returned in the original packaging unless faulty or damaged.
Proof Required
Please provide your order information, receipt, or proof of purchase when contacting us.
To be eligible for a return or refund:
- Your item must be unused and in the same condition unless faulty or damaged.
- The item must be in resalable condition with no scratches, defects, or signs of use.
- The item must be returned in its original manufacturer’s box and packaging.
- You received the wrong item.
- Your item arrived damaged or broken.
- Your item was lost in transit.
Warranty Information
Our products come with a six-month warranty. During this period, we will provide repair or replacement services for quality issues caused by defective materials or workmanship.
The warranty period is calculated from the date you receive the product.
Exclusions from Warranty
- Human damage: Damage caused by drops, impacts, improper handling, or accidents.
- Improper use: Use that exceeds the intended purpose or technical specifications of the product.
- Normal wear: Wear and tear caused by long-term or regular use.
- External factors: Damage caused by water intrusion, fire, lightning, natural events, or other external causes.
Return Process
If you need to request a return or refund, please contact us first at support@manlykicks.com. We will review your request and provide possible solutions or the result of your request.
If your return request is approved, we will provide a return mailing label with instructions on how and where to send your package.
Return Address
10633 West Airport Blvd. #100,
Stafford, TX, US 77477
Faulty or Incorrect Items
Please inspect your order after receiving it. If the product is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and correct the problem as soon as possible.
If a return is required, please contact us by email before sending the product back. Delivery times for replacement products may vary depending on your region.
Exchanges
We only replace products that are defective, incorrect, or received in the wrong size. If you need to request an exchange, please contact us at support@manlykicks.com.
Return Shipping Fees
| Return Reason | Return Shipping Fee |
|---|---|
| Damaged, defective, or incorrectly delivered item | Covered by Manlykicks |
| All other eligible return reasons | Customer is responsible for the return shipping fee |
Refunds
After we receive and review your returned item, we will notify you of the refund status. If your refund is approved, it will be processed within 5–7 business days and automatically issued to your original payment method.
Please note that your bank or credit card company may require additional time to process and post the refund to your account.
Need Help?
If you have any questions about returns, refunds, exchanges, or warranty support, please contact us at support@manlykicks.com.
